Privacy policy

Who we are

Global Security Support was formed when we saw the meteoric rise in Internet Threats and misinformation coming from sites purporting to be objective security sites that only wanted to sell you something. Our Management of Global Security Support, feels that the public deserves straight talk and honest answers without showing favoritism to a particular product. Although we do feature some of our favorite vendors on the site, we feel you have a choice to adopt them and do not want people to feel pressured. The amount of misinformation in todays internet is a disease that has sprung out of many years of dishonest practices and manipulation of the naive public. We hope that you find us refreshing and informative and you can feel free to contact us either by calling us at 510-626-8199 or emailing us at

What personal data we collect and why we collect it

We do not and never will collect data or use it to sell information about your visit to our site, nor do we track you to other sites. We feel that your privacy is sacred and will never use it except to contact you about an inquiry. All logins to this site are using strict Two Factor Authentication with locking and only people with authorization are allowed to view our site. We monitor this site 24 hours a day and have strict policies for our authorized users.

Any cookies that are contained on your browser are unintentional as we are not interested in tracking you. We are privacy oriented and respect your privacy. We have worked for many clients that required secrecy with their passwords and data. Your information will be protected with our strict policies of ZERO tolerance for revealing data related to anything that is sensitive or personal regarding your health or any other sensitive information.


If you would like to contact us with a comment please email us at

Our email server, Proton Mail will filter out any spam, so if you are a spammer, or try and spoof our domain, note that we will quarantine your email and report it to authorities if requested.


No uploadable data is required for this site and we will never request files from your computer be sent to us, unless it is to diagnose your computer operating system. Contact us for more information about this policy at

Contact forms

Our contact forms are strictly for internal use only and we do not use the information submitted through them for marketing purposes.


Our cookie policy is strictly to allow Google to determine where you come from, what pages you look at and that is all the information that you are interested in.


We use Google Analytics to assist us in what content you are interested in. However, many web hosting accounts collect some anonymous analytics data.

Who we share your data with

If you choose to purchase items from us, we refer you to our suppliers. We will receive a small commission from each sale that helps to keep this website in operation.

How long we retain your data

We keep contact form entries for six months, analytics records for a year, and customer purchase records for ten years for our accounting department only.

What rights you have over your data

You have complete ownership of your data and we will delete any data that is retained on this website at your request.

Where we send your data

While most of our clients are in the USA, we keep your data strictly private and respect the laws of the EU and their GDPR policies.

European data protection law requires data about European residents which is transferred outside the European Union to be safeguarded to the same standards as if the data was in Europe. We comply with the laws as spelled out in the EU and apply this to all of our clients world wide.

Contact information

If you have other questions or concerns, please contact David Arrants at 510-626-8199 or email us at

How we protect your data

As stated above, all of our logins are protected by two factor authentication with strict lockout policies. All connections to this site are encrypted with standard website encryption to protect your privacy.

What data breach procedures we have in place

We do not keep data on visitors to this website and any data contained in this website will be removed so there is no risk to having your contact information revealed to anyone else not affiliated with Global Security Support.

What third parties we receive data from

We do not get data from our third party vendors except for information regarding purchase made on this site.

What automated decision making and/or profiling we do with user data

When you choose to send us your contact information, we do not reveal this to anyone else. Our support personnel are not allowed access to this information except for your contact information. We understand your privacy concerns and will work to earn your trust. For more information contact us at

Thank you.

David Arrants


Office Support

Server Support

Security Support

Browser Support